![]() ![]() To check if a URL-based audience is populating correctly, visit the URL intended for the audience. Go to Settings on the bottom left corner.This error occurs when your RollWorks account advertisable is not opted-in to collect emails. To resolve this error, confirm that the Pixel Javascript code snippet has been added to your website header and has not been removed or changed inadvertently. This error message indicates that there is no pixel found on the site. There are some errors or issues you should look into ![]() The list below includes the most common issues and steps to troubleshoot: PixelPal will return different warnings and errors depending on the issue you are experiencing. The detailed diagnostics will be displayed by clicking the icon. When the PixelPal extension is installed and you navigate to a website where a Rollworks Pixel is detected, the PixelPal icon will display a green checkmark. The expanded or minimize state is persistent across all tabs and page refreshes. With the PixelPal embedded view, when a pixel is detected, a button with the PixelPal icon will be embedded on the bottom left of the window and will expand the pixel details on click. In the popup, click the Settings gear icon.The embedded view displays pixel results within a page’s content. Click the Chrome extension’s icon next to the address bar.The detached view displays pixel results of the currently focused browser tab in a separate browser window. Simply click the icon to view PixelPal diagnostics results. Click the PixelPal icon to review and confirm the End User License Agreement (EULA).Īfter installing the Chrome Extension, you can access PixelPal by clicking this icon next to the address bar.After installation is complete, the PixelPal Chrome extension’s icon will appear next to your Chrome browser address bar.Click here to install the PixelPal Chrome extension in your Chrome Browser. ![]() Ensuring the Pixel is implemented correctly is key to ensuring your campaigns run smoothly. PixelPal is a Chrome extension that helps you to validate if your Pixel is implemented correctly, to ensure RollWorks is tracking your website's traffic, and all the audiences you defined in the RollWorks platform. ![]()
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